To provide General Insurance solutions that meet customer needs but exceeds their expectations.
To be a leading General Insurance company participating in various economic sectors in Zambia and beyond.
Integrity, Security and Customer focus. Our company values govern the in which we do business and will not be compromised as we seek greater profitability. These are principles that guide our internal conduct as well as our relationship with our customers.
The company's objectives are as follows:
- To achieve sustainable business growth by remaining customer focussed at all time.
- To ensure that the company's business transactions are profitable such that they can achieve acceptable returns on shareholders investments.
- To ensure that the company operations are financially sound and socialy responsible.
What we offer
Veritas General Insurance Plc (VGI Plc) is a company specialised in Insurance of Assets and Insurance against consequential losses and liabilities. We provide the best insurance services and products that meet customer needs and expectations. You can choose from our wide range of insurance products and services you want us to cover you with. We have several types of coverage and policies that you must consider when choosing the most suitable insurance.
The company has Board of Directors that is composed of the following: The Chairperson Monica G. Mwiinga, Phales Chilala Phiri, Peter Mutale Kangombe, Ronald Somale Hatoongo and Fr. Irenaeus Chimpali.
(Chief Executive officer)Read more
Isabel N. Tembo
Quality Customer Service
To strengthen and enhance customer service dedication by establishing standards of performance, and delivering quality service which is superior to competitors. We have a customer oriented team that will deliver the required services as and when needed.
Our competent and dedicated underwriting team has vast experience to ensure customer satisfaction.
Diversified Reinsurance Cover
Our treaty limits per event are high enough for most property risks in Zambia.
The customer comes first in all we do. We ensure error free and timely service delivery to our customers to satisfy their needs.
Our emphasis is on efficient service delivery, rather than profit. We provide outstanding customer service at every contact point.
we are suficiently liquid from inception of the company to pay all claims that may arise.
Our ultimate goal is to have a country wide branch network to efficiently attend to the needs of our customers.
We are committed to providing quality insurance service and products quickly and efficiently while keeping all your insurance needs and expectations met. To ensure that products and services are delivered and performed in time and accurately in order to satisfy our customers.
VGI Plc notes that the number of General Insurance Companies has grown in the recent past. As such, its success will depend on agressive marketing approach. This will also entail deferentiation, Innovation, quality enhancement, customer focus and operational excellence.
VGI Plc is supported by Reinsurance Treaties as required by the Insurance Act No. 27 of 1997 (and its subsequent amendments) of the Laws of Zambia. The company has both Treaties and Facultative arrangements confirmed. Our Reinsurers are of highest international rating.